Frequently Asked Questions


1. How do I use this product?

These products are for qualified research applications only. Handling instructions are not included or provided. Any implication of improper use as described

2. How should my peptides be stored?1. What are research peptides?

Research peptides are short chains of amino acids used in scientific studies to investigate cellular signaling, gene expression, and physiological processes. They are not intended for human or animal use.

3. Are your peptides for human consumption?

No. All products are strictly for laboratory research use only. They are not intended for human or animal use, consumption, or therapeutic application.

4. How pure are your peptides?

Our peptides are synthesized to ≥99% purity and come with batch-specific Certificates of Analysis (COA) confirming identity and purity.

5. How should peptides be stored?

Lyophilized peptides should be stored in a cool, dry place at -20°C. Once reconstituted, store in a sterile vial at 2–8°C and use within the advised timeframe.

6. Do you ship internationally?

We currently only ship within the United States. International orders may be considered for approved research institutions.

7. How is shipping handled?

Orders placed before 12 PM PST typically ship same day via FedEx 2-Day. Express options are available at checkout.

8. Do you provide tracking information?

Yes. A tracking number will be emailed once your order ships. If you don’t receive it, contact us at [support email].

9. What if my product arrives damaged or incorrect?

Contact our customer support immediately. We’ll work with you to resolve the issue quickly and professionally.

10. Can I return or exchange a product?

Due to the sensitive nature of peptides, all sales are final. Exceptions may be made for damaged or mis-shipped items.

11. Do you provide Certificates of Analysis (COAs)?

Yes. All peptides come with COAs and batch verification to ensure full transparency and scientific reliability.

12. Who can purchase your peptides?

Purchasers must be 21 years or older and affirm they are using products solely for approved lab-based research purposes.

13. Do I need a license to buy research peptides?

No license is required, but by placing an order, you certify that you are a qualified individual or entity conducting legitimate research.